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	ARO's Cloud-Based Contact Center Platform Low Telecom Rates Pay as you go Web-based softphone Interactive Voice Response (IVR) Skills Based Routing Intergrated Chat & Email Real Time Supervisor Web Dashboard Recording & Monitoring Automated Surveys Inbound Calls/Outbound Dialing Scalable Platform Unified Messaging Telecommunications in the cloud Distributed Work-Force Why ARO? R.F.Q. Careers
upgrade your contact center functionality with NO capital expense free up your IT resources provide a turn-key "service of excellence" solution through cloud-based technology pay as you go all your agent needs is a phone and internet connection
ARO is an on-demand customer contact platform Outsource your company's phone technology. Or utilize our qualified staff and outsource a whole business process. Use your agents, use our agents, or a blend of both. It is up to you. No business is too small to benefit from ARO's cost-saving solutions Reduce your telecom expenses give your business a competative advantage increase your technology eliminate your premised based phone system Reduce your staff outsourcing and blended agent solutions Reduce your risk expand your company's business continuity plan with minimal effort ARO is technology ACD with cutting-edge features new update automatically included skills based routing 100% recording advanced feature: hold-place-in-line, unified messaging, callbacks Feature rich Agent Softphone ties to your existing phone easy software deployment agents only need a phone and an internet connection no long distance plan required voip or standard phone line supported Highly customizable IVR connect phone menu to email ARO can build a custom IVR menu to meet your needs Level 2 telecom backbone network redundancy multiple carriers scalable - add/remove toll free lines to meet your business needs dynamically increase channels to support call volume [no busy signals for customers] ARO is solutions ARO's on-demand phone technology can help you to quickly ... Deploy at-home agents Move your operations Setup a temporary call center Add unified messaging to your business strategy Scale your phone system to meet your business needs

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